About Us

About TEEWING

TEEWING is an electric mobility brand focused on high-performance electric scooters for the United States market. Since our launch we have served riders across the country, and today we design and build scooters for daily commuting, urban exploration and off-road riding.

What we do

We design, source and ship high-performance electric scooters directly to customers throughout the United States. Every model is built around three priorities: usable power, real-world range, and components that can be serviced rather than thrown away.

  • Performance first – dual-motor powertrains, high-capacity battery packs and hydraulic braking, sized for riders who use their scooter as everyday transport.
  • Built to be maintained – we stock spare parts and publish service guidance so a scooter can be repaired instead of replaced.
  • Specs you can verify – range, top speed and payload figures are published per model, not as marketing ranges.

How we operate

TEEWING MOBILITY CO., LIMITED is registered in Hong Kong SAR, and all orders are dispatched from our facility in Hong Kong SAR.

  • Direct dispatch from Hong Kong SAR – orders are picked, packed and handed to our carrier within 1 business day of payment confirmation.
  • International express delivery – we ship with UPS, FedEx and TNT, with tracking from dispatch through to delivery. Transit to the United States is 3–5 business days, for a total delivery time of 4–6 business days.
  • Duties and import charges covered – we ship on a delivered-duty-paid (DDP) basis. Import duties and customs clearance fees are paid by us, so you are not asked for any additional payment on delivery.
  • Support from our own team – warranty, spare parts and technical support are handled in-house by our customer service team, Monday to Friday, 9:00 AM – 6:00 PM Pacific Time.

Our commitment to customers

  • Transparent shipping – free shipping throughout the United States, with the processing and transit times stated above and published in full in our Shipping Policy.
  • Clear returns – a 15-day return window, with returns handled at our facility in Hong Kong SAR under our Refund Policy.
  • 12-month limited warranty – every TEEWING scooter is covered for 12 months from the date of delivery against manufacturing defects. See our Warranty Policy for full terms.
  • Real answers – reach us at support@teewing.com or +1 (424) 419-7734 and you will speak to the team that handles your order.

Where we ship

We ship to the entire United States, including all 50 states and the U.S. territories we are able to serve. We do not currently ship to countries outside the United States.

Company & Contact Information

Legal entity: TEEWING MOBILITY CO., LIMITED
Registered address: Room 1009, 10/F, Front Block, Ming Sang Industrial Building, 19 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong SAR
Ships from: Hong Kong SAR
Returns address: Room 1009, 10/F, Front Block, Ming Sang Industrial Building, 19 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong SAR
Customer service: support@teewing.com
Phone: +1 (424) 419-7734
Business hours: Monday to Friday, 9:00 AM – 6:00 PM Pacific Time
Website: https://teewing.com
Market served: United States